FAQ

How long will I get response after I sent an enquiry?

Normally within 12 hours during work days and 24 hour in weekends.

Are you manufacturer or trading?

We are manufacturer located in Yuyao City, China.Welcome new and old customers come to visit our factory.

What’s your main products?

Our company design and produce all kinds of cosmetic pencils, including slim rotary pencil, thick rotary pencil, plot pencil, liquid pencil, lip gloss, nail polish pencil, and pencil accessories. These 6 production lines cover eyeliner, lip liner, eyebrow pencil, eye shadow pencil, liquid liner, lip pencil, lip gloss pencil, nail polish pencil, concealer pencil, blusher pencil, etc.

How do you control your quality?

We made a ” quality standard and control document” for each product. Our QC department will judge the quality in every production process every 2 hours when producing, and random sampling inspection follow were put into storage.

Can I have our own private logo?

Yes ,you can.

What’s your MOQ for order and color?

Normally you need to order at least 12000 pcs for each item; And at least 10000pcs for one color.

Can I have some free samples?

Samples without color and surface handling demand could be free, only if you pay the express cost yourself.

What’s your delivery time?

Normally it takes about 25-35 days after final samples confirmed and deposit received.

What’s your payments terms?

When we quote for you,we will confirm with you the way of transaction,FOB,CIF,CNF,etc.
For mass production goods, you need to pay 30% deposit before producing and70% balance against copy of documents.The most common way is by T/T. L/C is also acceptable.

How could I order your products

Inquiry- Negotiation-Final samples confirmed-Buying contract-pay deposit-mass production-pay the balance-delivery.

How to deliver the goods to us?

Usually we will ship the goods to you by sea,because we are in Ningbo,and we are only 35 kilometers away from the Ningbo Port,it is very convenient and efficient to ship goods to any other countries.Of course,if your goods are very urgent,the Ningbo Airport and Shanghai Airport are also very nearby.

Where are your products mainly exported to?

Our products are mainly exported to over 30 countries such as USA,Germany,Japan,Spain,Italy,UK,Korea,Australia,Canada and etc.Our clients include many OEM customers who specialize in train,automobile,forklift and construction machinery,we already have had cooperation with more than 10 of the world’s Top 500 companies as one of their major casting suppliers in China.